Terms & Conditions (Very important, please read - On delivery of the hot tub, you will be asked to read and sign a copy of these terms and conditions.)
Deposit - We require a cash deposit of £50 which will be returned to you after a hot tub check on collection of the hot tub providing there is no damage to it and we have access to get it at the agreed time and date and it has not been stolen. Any damage caused by gross misuse and not covered by the £50 deposit will be billed accordingly – this may include an additional cleaning charge of £25 if the tub is deemed excessively dirty.
If the customer does not pay for damage or a stolen hot tub willingly then we will pursue for lost moneys in a small claims court and if it has to lead to this stage, then we will also claim for lost hire time.
If we arrive to deliver your hot tub at the agreed time and no one is in to receive it then we will try to rearrange delivery subject to extra fuel and time costs, if we are too busy to redeliver then your deposit will be forfeited. It is up to you to be at home for delivery.
Hire Periods - The full hire period is the dates shown on the hire contract. At the end of the hire period, goods not made ready for collection will be placed back on hire for a further hire period at the same hire charge you must pay us the extra charges when we ask for them, to include any additional costs incurred. The contract comes into effect when you have signed and agreed to keep these conditions of the contract and we have accepted your order.
Your responsibility - You must assist us in the delivery and collection at your location. You must give us clear instructions, and take all reasonable steps to ensure the safety of our people. We accept no responsibility for any damage or injuries caused.
The hirer will supply the water for the equipment in the hire period. You must make sure you have a suitable supply of electricity and it must be in close
proximity to where the hot tub will be placed.We require a flat level base to sit the hot tub on, this can be slabs, concrete, blocks or any firm hard standing. Grassed areas are not ideal but in some cases using OSB board (2 x 8ft x 4ft boards) or similar may be used. The hirer will inspect the hot tub with Hotubz Ltd and note and sign for any damage on the equipment. You the hirer become responsible for the hot tub when you receive it – please take extra care to stop any sharp objects from being around or in the Hot Tub and prevent people from jumping in or on the hot tub. We will need a drain close by to empty the hot tub at the end of the hire period.
Cancellations - You can cancel your hot tub hire booking up to one week before delivery time and your deposit will be refunded in full. If you cancel after that your deposit will be forfeited.
Accidents / Injury - The hirer acknowledges that the use of the hot tub is at the hirers own risk.Hotubz Ltd will not be held liable for any accidents, injuries or death.
Hotubz Ltd will not be liable for accidents, injuries, or death caused by misuse of our tubs – this includes falling over on wet surfaces or falling in or out of the hot tub, use of drink, drugs etc. Pregnant ladies must not use the hot tub or seek doctors advise first. Anyone on medication must consult their doctor and if you have any health concerns, please consult your doctor before hot tub use. Children under the age of 16 are strictly prohibited from using the hot tub.
Safety Instructions- You must make sure that everyone using the hot tub is properly instructed on how to use it safely and correctly and that they have all read the instructions we have supplied. Enter the water with care making sure it is not too hot (test first). At a temperature of 37C or above you should not spend more than 15 minutes in the hot tub.
You the hirer must make sure the hot tub is not misused. Only use plastic glasses in the hot tub. Smoking is strictly prohibited in and around the hot tub.
Do not enter the hot tub with clothes on, suitable swimming attire only. Do not enter the hot tub with shoes on or with any sharp object on your person.
Do not dive or jump into the hot tub. Do not sit on the hot tub cover.Do not stand on the hot tub housing.
You the hirer must ensure everyone using the hot tub is in a sound, healthy and fit state or have permission from their doctor where appropriate to use the hot tub safely.
You the hirer must make sure users are not under the influence of drugs or alcohol. You must ensure no more than six people are in the hot tub at any one time (Paris tub) or 8 (Monaco tub) You must ensure the cover is on to retain the heat when not in use. Always leave the hot tub plugged in and switched on when not in use in order for the filtration / heating systems to work. If it is accidentally switched off or a power failure occurs, the tub will need to be switched back on and reset as shown in the setup demonstration. You must make sure everyone showers before using the hot tub.
Chemicals - Your health and well being is of the utmost importance to us. Our hot tubs are thoroughly cleaned at our base before each new hire period we use detergent and bacteria killer specifically made for hot tubs. To ensure the water in the hot tub is always clean and ready for use during your
hire period you must ensure everyone SHOWERS before using the hot tub and all traces of dirt, makeup, moisturiser, creams etc must be cleaned from your body before use. The water in the hot tub will be clean when we leave, it is up to you to keep it that way. The only way the water can get dirty, is if you put it there.Do not add bubble bath, foam bath or washing up liquid of any description. DO NOT use the hot tub if the water is not clean, sparkling and smelling fresh. Anyone with fake tan of any description must not use the hot tub. A cleaning charge of £25 may apply if, when Hotubz Ltd inspects the hot tub on collection, we are dissatisfied with the cleanliness.
Damages to your property - Hotubz Ltd will not be held responsible for any damages to your property through hiring any of ort tubs: this includes any water damage or weight damage to structures, fixtures, fittings, garden or grass areas as a result of the hot tub location. It is the hirers full responsibility to make sure the area where the hot tub is going to be placed is suitable and will not cause any damage. Things like the filled weight of the tub (1325 ltrs = 300 gal of water) on the surface needs to be taken into account as well as the amount of water that will be displaced on the floor. We do not recommend hot tubs go indoors.
Limits of our liability - All the times and dates we quote for delivery or collecting the goods are approximate, we will not be liable for any delays caused by circumstances beyond our reasonable control. If the hot tub breaks down or stops working we will determine the problem as soon as possible after you have reported it to us, and then try to repair or replace it as soon as possible. We will not be responsible for any damage caused to your property or persons.
Lost, stolen, damaged or unclean hired hot tub. You the hirer are responsible for looking after the hot tub and returning it to us in the same condition and good working order as they were received by you the hirer. You must pay to us the cost of replacing any hot tub which is lost, stolen, or damaged
beyond any economical repair. You should insure the hot tub for the replacement cost. If you do not willingly pay for any damaged replacement part, or stolen hot tub we will pursue a claim in the small claims court.
Our Right of Access
We may enter any land or premises where we reasonably believe the hot tub to be, on the agreed date and time of collection at the end of the agreed hire period.
If any term in this contract cannot be enforced or agreed to, then the hire of Hotubz Ltd equipment will not be supplied. By hiring our hot tubs, you the hirer agree to release Hotubz Ltd and any of its employees from any and all liabilities incurred during the hire or use of the hot tub. On hiring the hot tub, you agree to accept our Term and Conditions and acknowledge that the use of the hot tub is at you, the hirers, own risk.